Food hygiene meets Google reviews. Find your unicorn.
🏠 Exchange Tower, 1 Harbour Exchange Square, London, E14 9SR
Tier Achieved:
For the germaphobe whose motto is 'food is fuel'.
Spotless kitchen, rubbish food. Won't get sick. Might wish you had. Emergency calories only.
Welcome to L16 Cafe-Financial Ombudsman, where the food is as riveting as a 7-year complaint case. Spoiler: that’s not a compliment. Reviews are as suspicious as a banker’s holiday plans, and while Jay Overy praises Angela for her efficiency, most others are stuck in a bureaucratic nightmare of sadness. Phil called the service 'toothless' and 'feckless,' which is a creative way to say the food wasn’t the only thing lacking flavor here.
The ambiance feels more like a waiting room than a cafe, so if you’re expecting to unwind with a delicious latte, prepare to be disappointed. Honestly, the only thing this place gets right is its hygiene score. But if you’re craving financial resolution over a meal, you might find some solace here. Just don’t expect to leave happy. 😬
"Angela kept me updated throughout."
"They were efficient, friendly and professional."
"FOS is back to doing its best for customers."
L16 Cafe-Financial Ombudsman, London — Food Hygiene Rating: 5/5
🗓️ Last inspected: 7 May 2025